1475 Terminal Way Ste. B
Reno, NV 89502
Toll free: 800-275-0137 775-329-0623
Fax: 775-322-6930
Reno, NV 89502
Toll free: 800-275-0137 775-329-0623
Fax: 775-322-6930
Community Services Agencies
Washoe County Department of Social Services
350 S. Center St., Reno, NV 89502
General Assistance: 784‐7339
Health Care Assistance Program: 784‐7339
Children’s Services: 784‐8648
Business: 784‐7301
CHILD CARE
Holy Child Early Learning Center
440 Reno Ave, Reno, NV 89509; 329‐2979
Daycare for kids, ages 8 weeks through 6 years
Community Child Care Services
870 Sage St., Reno NV 89512; 333‐5127
Infant through 3 years; sliding fee scale
Community Services Agency/Headstart
1100 E 8th St., Reno, NV 89512; 786‐6023
Low income families, no charge, 3‐5 year olds (preschool)
Children’s Cabinet
1090 S. Rock Blvd., Reno NV 89502; 856‐6200
Hours: Mon thru Thurs 8am‐6pm, Fri 8am‐5pm
Child care subsidies and referrals, family counseling, case management, parenting classes
CHILDREN AND YOUTH SERVICES
Catholic Community Services Adoption Program
500 E. 4th St., Reno, NV 89512; 322‐7073, ext. 231
Also offers immigration services
Center for Hope of the Sierras
1453 Pass Drive, Reno, NV 89509; (877) 828‐4949
Individualized treatment for eating disorders, ages 14+
Children’s Behavioral Services/Adolescent Treatment Center
2655 Enterprise Rd., Reno NV 89512; 688‐1600
Behavioral problems: ages birth‐18; Insurance, Medicaid
Children’s Cabinet
1090 S. Rock Blvd., Reno NV, 89502; 856‐6200
Parent education, truancy, safe place, child care subsidies, family counseling, case management, referrals, family violence prevention
Family Resource Center
Located inside O’Brian Middle School, 10500 Stead Blvd., Reno, NV 89506; 677‐5437
Please call to set up an appointment. M‐F, hours vary
Information and referrals; clothing. ESL; parenting classes (English and Spanish); TNF; Medicaid applications, case management
HAWC Clinic
Several locations; 329‐6300.
Pediatric Mental Health Services, ages 5‐18. Medicaid. Sliding fee scale. Medical services.
Nevada Early Intervention Services (formerly Special Children’s Clinic)
2667 Enterprise Rd., Reno, NV 89512; 688‐1341
8am‐5pm M‐F
Children birth to 3 years old; developmentally delayed children; insurance, Medicaid, free if eligible
Project ASSIST
1‐800‐522‐0066
Referrals for children and young adults
Washoe County Child Protective Services
350 S Center St., Reno, NV 89501; 785‐8600
Investigation of suspected child abuse and neglect; emergency placement for foster care; referrals
Washoe County School District
425 E 9th St., Reno, NV 89520; 348‐0200
Each school has different phone numbers for registration.
Willow Springs
690 Edison Way, Reno, NV 89502; (775) 858‐3303
Residential treatment center for children and adolescents
CLOTHING
Catholic Community Services
500 E. 4th St., Reno, NV 89512; 322‐7073
Free clothing
Good Shepherd’s Clothes Closet
335 Record St., Reno, NV 89512; 348‐0605
Monday‐Friday, 10:30 a.m. ‐ 2:45p.m. Except holidays.
Voucher required
Reno‐Sparks Gospel Mission, Thrift Depot
575 E. 4th St., Reno, NV 89512; 786‐4499
Monday‐Saturday, 9:30 a.m.‐ 6:30 p.m.
Free clothing . Apply for voucher at 355 Record Street.
St. Vincent’s Thrift Shop
500 E. 4th St., Reno, NV 89512; 322‐9824
M‐Sat., 8:30am‐4:50pm, except holidays
Clothing vouchers available for men, women, and children
Salvation Army Thrift Social Services
1931 Sutro St., Reno, NV 89512; 688‐4555 ext. 243
Clothing vouchers
DENTAL/VISION/ HEARING
Foster Grandparent Program
4600 Kietzke Ln #141, Reno, NV, 89502; 686‐5872; 358‐2768
M‐Th 8am‐4pm, F 8am‐12pm
Free hearing aid, exam and evaluations for low‐income (Nevada State Division of Aging) seniors 62+.
South Dental Clinic (HAWC)
6490 S. McCarran Blvd. Suite A 9, Reno, NV 89509; 825‐6702
Sliding fee scale, Medicaid
Lions Club
747‐1983
Eye exams and glasses for children when funds are available. Through school nurse applications only.
Networking Interpreting Service (Formerly Vital Signs)
1‐800‐284‐1043
Interpreter referral services for the deaf for Northern Nevada.
Northern Nevada Center for Independent Living
353‐3599
Deaf resource center, hearing equipment loan program. TTY. Minor home modifications for seniors and persons with disabilities. Aging Resource Center.
For the Blind and Visually Impaired
1325 Corporate Blvd., Reno, NV 89502; 823‐8100
Referrals (Nevada State Vocational Rehabilitation) for vision aids, if needed for employability. Older Blind program for seniors 55+. Assistance for independent living.
Salvation Army Social Services
1931 Sutro St., Suite 101, Reno, NV 89512; 688‐4555
Dental, vision, referrals
Truckee Meadows Community College
673‐8247
Low cost dental hygiene program,(X‐rays and cleanings). Call for appt.
DISABILITY SERVICES
Client Assistance Program (CAP)
1755 E Plumb Lane # 109., Reno, NV 89502; (702) 688‐1440 or 1‐800‐633‐9879
Assistance/advocacy for vocation rehabilitation; blind services, disability law, and
independent living. Free service of State of Nevada.
More to Life
1963 E. Prater Way, Ste. 103, Sparks, NV, 89434; 775‐358‐1988
www.moretolifeadhc.com
Adult Day Health Center, providing group care for dependent adults during the day. For adults 18+.
Nevada State Welfare
3697 Kings Row (View Crest Shopping Center), Reno, NV 89503; 684‐7200
M‐F 8am‐5pm; Located on bus route 3
680 Rock Blvd., Reno, NV 89502; 448‐5238
Medical assistance, aged, blind, and disabled (MAABD). TANF, SNAP.
Nevada State Vocational Rehabilitation
1325 Corporate Blvd., Reno, NV 89502; Administration office 684‐4040; Vocational rehab 823‐8100.
Assessment & employment retraining for men and women with disabilities; referrals for medical aids if needed for employability; sliding scale; free if eligible. Blind/visually impaired Service 688‐1450
Vocational Rehabilitation Outreach Offices
1675 E Prayer Way, Suite 103, Sparks, NV 89434; 336‐5454
Old Town Mall Outreach Office
4001 S. Virginia St. # H, Reno NV 89502; 834‐1970, ext. 248
Northern Nevada Center for Independent Living
999 Pyramid Way, Sparks, NV 89431; 353‐3599
Advocate and referral for people with disabilities; referrals for housing, jobs, benefits application assistance; deaf resource center, state‐funded
Restart, Inc. (Formerly Project Restart)
335 Record St. #155, Reno, NV 89512; 324‐2622
M‐F 8am‐12pm; 1pm‐5pm
Social Security Payee service available, fee charged, mental health & client support Center, Emergency Assistance Homeless Prevention, Outreach, Supportive Housing, Education and Prevention
Sierra Regional Center
605 S. 21st St., Sparks, NV 89431; 688‐1930
M‐F 8am‐5pm
Washoe County residents; residential and financial support, work training, mental retardation and related conditions
Revised: 3/30/2012
Social Security Administration
1 (800) 772‐1213
Supplemental Security Income (SSI); Social Security Disability (SSD); Medicare, age 65 or collecting SSD for two years; call for application
EMPLOYMENT
A Spear Workforce
161 2nd St. and Vine Ave., Reno, NV 89503; 742‐0449, 530‐993‐0852
Temporary employment; paid daily; no fee. Employment/income verification available.
Flaggers for road construction and special events. Need to be certified, flag class available for $100.00. Flagger paid minimum $13.00 hr
Casual Labor Office
420 Galletti Way, Reno, NV 89431; 688‐1240
Registration 6am – 3pm only, paid daily; no fee. Employment/income verification available
Job Opportunities in Nevada (JOIN)
1201 Terminal Way and Vassar Suite 104, 89502; 336‐4450
Non‐profit job training agency designed to help individuals gain needed skills to become more employable in the local labor market. JOIN focuses on occupation‐specific training that is offered in the communities we serve.
Labor Finders
412 Rock Blvd., Sparks, NV 8943; 331‐1677
Temporary employment; paid daily; no fee. Employment/ income verification available.
Labor Ready
1123 E. 6th St. #C, Reno, NV 89512; 322‐9678
4385 Neil Rd., St 118, Reno, NV 89502; 827‐2010
Temporary employment; no fee; paid daily. Employment/ income verification available.
Job Connect
401 S. Virginia St.; Reno Town Mall, Reno, NV 89502; 284‐9520
Job openings, training and career enhancement programs; job search, computerized employment and career information; job link program; self‐directed resource center, veteran’s employment and training; America’s Job
Bank Computer Program.
Karen Martin, Employment Counselor (ex‐offenders) 336‐5437
1625 E. Prater Way, Ste 103, Sparks, NV 89434
Nevada Department of Employment and Training and Rehabilitation
500 E. 3rd St., Carson City, NV 89713; 684‐3849
Sierra Nevada Job Corp
14175 Mt Charleston St, Reno, NV 89506; 789‐1000
Job training; GED; residence halls; free clinic; medical/dental/vision; ages 16‐24; low income
Nevada Dept. of Employment…Phone information regarding filing and status of unemployment Insurance claims. 684‐0350
FINANCIAL AID RESOURCES‐ ENERGY ASSISTANCE
Catholic Community Services
500 E. 4th St., Reno, NV 89512; 322‐7073
Rent assistance, gas, bus tickets (depends on funds available); food pantry, prescriptions; referrals
Community Services Agency
1090 E. 8th St., Reno, NV 89512; 786‐6023
Emergency utility if funds available. Down payment assistance for low‐income families. Housing Rehabilitation Program for low‐ income homeowners. Must own your home and property if living in a mobile home; repairs, handicap revamping
Consumer Credit Counseling
575 E. Plumb Ln # 100, Reno, NV 89502; 329‐0623
Debt repayment plans, free budgeting classes and first‐time homebuyer program; credit reports; sliding fee scale for some service (counseling services)
Family Resource Centers
(Washoe County School District); 677‐5437
Information and referral to appropriate center; food; clothing; ESL; parenting classes, medical/ dental; TNF, Medicaid applications
Nevada State Welfare
3697 Kings Row, Reno, NV 89503; 684‐7200
7am‐5pm
TANF, Food Stamps, needy and non‐needy caretaker program, energy assistance (LIHEA)
Reno‐Sparks Indian Colony Social Services
405 Golden Ln., Reno, NV 89502; 329‐5071, Fax 785‐8758
Indian general assistance. Must be registered in federally recognized tribe
Social Security Administration
(800) 772‐1213
Supplemental Security Income (SSI), Social Security Disability (SSD); Social Security Retirement (62+); call for application
Veterans Affairs, U.S. Dept. of
1000 Locust Way, Reno, NV 89502
1155 W. Fourth St., Reno, NV 89503
5460 Corporate Dr. Reno NV 89512
1 (800) 827‐1000
Readjustment Counseling Service. Veterans Services. VA pension and other benefit information
Washoe Co. Adult Division Services
1001 E Ninth St Reno NV 89503; (775) 328‐2700
Temporary financial aid; no emergency assistance available; assistance with outstanding healthcare, skilled nursing, hospital bills, burials, no insurance (call for more info)
FOOD
Family Resource Center
Located inside O’Brian Middle School; 677‐5437
Information and referrals to appropriate center; food; clothing; ESL; parenting classes, some medical/dental; TNF, Medicaid applications
Nevada State Welfare
3697 Kings Row, Reno NV 89503; 684‐7200; 7am‐5pm
680 S. Rock Blvd., Reno, NV 89502 (only people w/89502 zip code); 8am‐5pm Food Stamps
Salvation Army Program
1931 Sutro St., Reno, NV 89512; 688‐4563 ext. 244
Emergency food bags M‐F, 9am‐11:30, 1:30‐3:30; Bread M‐F 12:30.
Proof of income, I.D. for household and residence
St. Mary’s WIC
3915 Neil Rd.; 770‐3453
2nd office located inside Early Head Start office on Plumb and Harvard
3rd office inside Anderson Elementary 1055 Bernum St.
St. Vincent’s Food Pantry
500 E 4th St., Reno, NV 89512; 786‐5266
M‐Sa, 8:30‐5:00; exc. Holidays
Food Stamps: Mondays and Thursdays 9am‐11am, Fridays 1pm‐3pm
Emergency food services; picture ID, social security card, and proof of income required
St. Vincent’s Dining Room
325 Valley Rd St., Reno, NV 89503; 329‐5363
Lunch served M‐Sat 11:30 am‐12:30pm, breakfast served Sun. 8:30am‐9:30am, no charge
Senior Citizen’s Center
1155 E. 9th St., Reno, NV 89512, 328‐2590
Lunch 11:30am‐12:30pm, $1.75 ages 60 and over; $4.00 drop in fee under age 60 Home delivered home meals program for home‐bound seniors 60 and over, must qualify
Washoe Co. Health Dept. – WIC
1001 E. 9th St. Bldg. B, Reno, NV 89512; 1‐800‐863‐8942
Food supplements for pregnant women, infants, and children under 5 years ; supplements for breastfeeding mothers w/infants under 1 yr; nutritional counseling & classes; referrals; no charge
HEALTHCARE ASSISTANCE
American Cancer Society
6490 S. McCarran Blvd. #40, Reno, NV 89509; 329‐0609
Fresh start stop smoking program, man to man free prostate support group, referrals to other support groups
BIOMAT USA
270 E Sixth St., Reno, NV 89501, 982‐5509
Ages 18‐69, plasma donation; need picture ID, social security card; proof of address posted within a month; testing for HIV, Hepatitis B and C and illegally injected drugs. Must have proof residency
Care Chest
7910 N. Virginia St., Reno, NV 89506; 829‐2273; Fax 829‐8745
Medical equip., orthopedics, supplements, diabetic supplies, prescriptions; no charge if eligible
1325 Corporate Blvd. Suite # 177, Reno, NV 89506
Medical equip., orthopedic, supplements, emergency prescriptions; liquid nutrition, assisted technology financial loan program, no charge if eligible
Crisis Pregnancy Center
853 Haskell St. Reno, NV 89509; 826‐1999; 1‐800‐826‐1999
Infant/ maternity clothes (for those enrolled in “earn by you learn program”), free preg. test, counseling, referrals, no resources for abortions, not a medical clinic
Family Resource Centers
(Washoe Co. School District) 677‐5437
Information and referral to appropriate center; food; clothing; ESL; parenting classes, some medical/ dental; TNF, Medicaid applications
Healthcare for Homeless Vets
1000 Locust St. Reno NV 89502; 786‐7200, ext. 1803
Substance abuse treatment, mental health treatment, assistance with residential issues, eligibility and enrollment and access to medical care
HIV Outreach Testing
328‐3647
Washoe County Health Department. Call for locations, times, and appointments for free HIV testing.
Planned Parenthood ‐ 688‐5555
Northern Nevada HOPES – free HIV testing ‐ 348‐2893
More to Life 1963 E. Prater Way, Ste. 103, Sparks, NV, 89434; 775‐358‐1988
www.moretolifeadhc.com
Adult Day Health Center, providing group care for dependent adults during the day. For adults 18+.
Nevada Check Up
1000 E Williams, Carson City, NV 89701; 1‐800‐360‐6044
Low‐cost, comprehensive health care coverage for uninsured (NV State Div. of Health Care Financing). Children 0‐18 years old from low‐income working families: state‐funded
Nevada State Welfare
3697 Kings Row, Reno, NV 89503, 684‐7200
8am‐5pm
680 Rock Blvd., Reno, NV 89502 (only for people w/ 89502 zip code)
8am‐5pm
Medical Assistance Aged, Blind, and Disabled (MAABD), Temporary Aid to Needy Families (TANF), Family Medical Coverage (FMC), Emergency medical for non‐citizen who meet specific requirements under MAABD or FMC
Reno Cancer Foundation
1155 Mill St, Reno, NV 89502; 329‐1970
Financial assistance for cost of living
Reno‐ Sparks Indian Colony Health Services
329‐5162
Behavioral Health, substance abuse, dental, medical, prescriptions
Salvation Army 1931 Sutro St., Reno, NV 89512; 688‐4555
Some funding available for prescriptions, antibiotics only, eye exam and glasses and one dental extraction. Picture I.D., social security card needed
Schering’s “Commitment to Care” Program
1‐800‐521‐7157
Assistance with Hepatitis C, cancer medications (Prescription Program‐drug specific). May have income or insurance.
Senior Care Plus
830 Harvard Way, Reno, NV 89502; (775) 982 ‐5757, 1 888 324‐3243, 982‐3232, 982‐3240
Medicare HMO insurance, must be (Hometown Health) eligible A&B, a Washoe Co. resident and no end stage renal disease; $10 premium plan; prescription reimbursement, $240/ quarter, some vision and dental
Senior Dimension
4126 Technology Way., NV 89506, 1‐800‐704‐2797, 687‐7555
Medicare HMO insurance, must be eligible A&B, a Washoe County resident and no end stage renal disease, no monthly premium for basic plan, prescription reimbursement; routine vision. Insurance coverage for prescription drugs for seniors 61+, low income. Must be NV
resident for one year and eligible for Medicaid prescription
Social Security Administration
1 (800) 772‐1213
Medicare, age 65+, or on Social Security Disability (SSD) for two years
Washoe County Adult Social Services
1001 E. 9th St. Bldg C, 328‐2700
Contracted services for outpatient clinic, assist w/outstanding hospital bills and burials, nursing home and group care placement, limited homebound nursing & homemaker service, must qualify
Women’s Health Connection (NV State Health Division)
684‐5931
Free breast exam and cervical cancer screening for women, 40‐64, must be uninsured and no Medicaid/care, low income
HEALTHCARE MEDICAL
Concentra
1530 E 6th St., Reno, NV 89512, 322‐5757
M‐F: 8am‐5pm
Occupational injuries and medicine; physical (Formerly NV Occupational Health Center) therapy, rehab and pain management; C‐4 form filed & referral from employer required
HAWC Community Health Center
1055 S. Wells Ave. (near Vassar St.), Reno, NV 89502; 329‐6300
M‐F, 8am‐5pm; Sat 8:30am‐3pm.
Medicare, Medicaid, no charge if eligible
HAWC Outreach Clinic
335 Record St., Reno NV 89507; 324‐2599
M‐F 7am‐4:30pm
Homeless living in a motel or with friends; TB testing, M,W, and F; Medicaid, Medicare, no charge if eligible
HIV Testing………………….See “Healthcare Assistance”
Nevada Early Intervention Services (Formerly Special Children’s Clinic)
2667 Enterprise Rd., Reno NV 89502; 688‐1341
Medical/physical needs‐developmentally delayed children, 0‐3 years old, insurance, Medicaid, free if eligible
Northern Nevada H.O.P.E.S
467 Ralston St., Reno, NV 89503; 348‐2893
HIV clinical services, ADAP‐prescription assistance, insurance, case management, Medicaid, Medicare, sliding fee scale
Northern Nevada Medical Center (NNMC)
2375 E Prater Way, Sparks, NV 89434; 331‐7000
Hospital Emergency Room; 354‐4539
Orvis Nursing Center
327‐5000
CLOSED DUE TO BUDGET CONSTRAINTS
PHARMACEUTICAL PROGRAMS
See “Health Care Assistance” For Schering, see “Commitment to Care”
Planned Parenthood
455 W. 5th St., Reno, NV 89503; 688‐5555
4385 Neil Rd # 105, Reno, NV 89502; 829‐2211
Birth control, pregnancy testing, hormone replacement, Sexually Transmitted Infection (STI) diagnosis, HIV testing, & PAP smears. Sliding fee scale. Medicaid, No Medicare. Free Teen Clinic on Saturdays, 10am‐2pm, located at HAWC clinic‐ 1055 S. Wells, drop‐in, no appointment needed.
Renown Health Care Center Clinic
21 Locust St., Reno, NV 89502; 982‐5270
7:30am‐5:00pm M‐F
Indigent medical care, appts., walk‐ins. Must meet eligibility requirements.
Reno‐Sparks Tribal Health Clinic (RSTHC)
1715 Kuenzli Lane, Reno, NV 89502; 329‐5162
M‐F 8am – 5pm
Medical, dental, vision, must provide proof of enrollment in a federally recognized tribe
St. Mary’s‐Neil J. Redfield
3915 Neil Rd., Reno, NV 89502, 770‐3780
Mondays 7:30am‐7:30pm, T‐F 7:30am‐ 4pm
Appointment needed
St. Mary’s Regional Medical Center
235 W. 6th St., Reno, NV 89503; 770‐3000
Hospital/ER
St. Mary’s Sun Valley Clinic.
5295 Sun Valley Blvd. # 5, Sun Valley, NV 89433; 674‐5437
M‐F, 7:30am‐4:30pm
Medicaid, Medicare, sliding scale fee
Veteran’s Administration Medical Center
1000 Locust St., Reno, NV 89502; 786‐7200
HOSPITAL/ER
Washoe Co. Adult Social Services
1001 E. 9th St. Bldg. #C, Rm 135, Reno, NV 89520, 328‐2700
Contracted services for outpatient clinics, group care facilities and nursing homes for medical and indigent
Washoe Co. Chest Clinic
10 Kirman Ave., Reno, NV 89502, 785‐4785
Skin testing, TB treatment, no charge if eligible, no testing for employment; Medicaid; no Medicare or insurance
Washoe Co. Health District
1001 E. 9th St. Bldg. B, Reno, NV 89512; 328‐2441
Communicable disease investigation and prevention; HIV counseling and testing, family planning, immunizations for children; hepatitis B prevention, sexually transmitted disease diagnosis education and treatment, podiatry clinic, TB control program, child abuse and neglect prevention, Vital Statistics Office *Teen/ Health Mall (clinic). Medicaid/ some insurance, sliding fee scale, no Medicare
328‐2470
7:30‐5:00pm M‐F
Renown Medical Center
75 Pringle Way, Reno, NV 89502, 1155 Mill St., Reno, NV 89502; 982‐4100
Hospital/ER
The Pregnancy Center
975 Ryland #105, Reno, NV 89502; 982‐5640
M‐F 8am‐5pm
Pregnancy testing, prenatal care; Medicaid, insurance, sliding fee scale
Revised: 3/30/2012
Women’s Health Connection…See “Healthcare Assistance”
HOUSING AND SHELTER
Carville Park Apartments
1244 Carville Dr., Reno, NV 89512, 323‐7443
Low income HUD housing, Section 8, quad living, application and interview required, apply on site
Center St. Mission
665 N. Center St., Reno, NV 89512
Substance abuse residential treatment program, men & women. House arrest program.
Love House: mentally & physically challenged women. Search for Work: Men only. Weekly charges.
City of Reno Housing Authority
1400 Silverada Blvd., Reno, NV 89512; 331‐5138
Monday – Friday 8:00a.m.‐ 5:00p.m
Public housing, moderate rehabilitation program, Section 8 Vouchers; applications, eligibility, information and referrals
Committee to Aid Abused Women (CAAW)
1735 Vassar St., Reno, NV 89502; 329‐4150, Fax 785‐7550
Shelter, food, clothing, and community referral. Women and Children.
Family Promise
284‐5566
Must be drug free, mentally stable; shelter, food; families only, must have children
Manage, Inc.
380 Linden St., Reno, NV 89503, 825‐0999, Fax 825‐1052
Section 8.
Northern Nevada H.O.P.E.S
455 Ralston, Reno, NV 89503, 348‐2893
Case management, intake, eligibility, food bank, housing, transportation; must be H.I.V. positive; free H.I.V. testing; speakers bureau
Men’s Drop in Center
495 Morrill Ave., Reno, NV 89504, 329‐4141
Emergency shelter, life skills training, health and hygiene care, emergency assistance and referrals. Men only.
Reno‐Sparks Gospel Mission
145 W. 3rd St., Reno, NV 89501, 329‐0485
Families and single men, women, and children; registration for women 9:00a.m., registration for men 2:00p.m., 3 free nights with breakfast and supper; shave, shower, and hygiene packs available. Free drug treatment program. Transitional housing, weekly charges.
Reno‐Sparks Indian Colony Housing Department
9055 Eagle Canyon Dr., Sparks, NV 89441; 785‐1300, Enrollment 786‐3363 Low‐income housing, must be enrolled in Reno Sparks Indian Colony
Ridge House
Long term residential treatment program for substance abuse (see “substance abuse”)
A Safe Embrace
322‐3466 ‐ 24‐hour crisis line
Victims of domestic violence, emergency shelter for women & children, support groups, community education, clothing closet, information and referral.
Safe Harbors of Nevada
469 E. 9th St., Reno, NV, 89512; (775) 337‐6777
Sober residential facility that helps with the re‐entry of ex‐offenders and non‐offenders into society. Rehabilitation for substance abusers.
St. Vincent’s Residence
395 Gould St., Reno, NV 89502; 322‐2143
Transitional housing. Weekly, monthly, Section 8. Weekly charges
St. Vincent’s Haven
1865 Montello St., Reno, NV 89502; 322‐7073 ext222
Transitional housing. Singles, families. Weekly charges.
Step I
Residential recovery house for men (see “substance abuse”)
Step II
Residential recovery house for women (see “substance abuse”)
LEGAL
Nevada Legal Services
650 Tahoe Street, Reno, NV 89509; 284‐3491
Advice on public benefits, subsidized housing, Medicaid and county medical issues, workrelated issues, Indian law and some landlord/tenant, consumer and family law, Social Security denials, as well as TANF and Food Stamp denials. Low income.
Senior Law Center
1155 E. 9th St., Reno, NV 89512; 328‐2592
Age 60+, Washoe County residents; real property and housing issues, foreclosure prevention, mediation assistance, elder rights law, social security, Medicare/ Medicaid issues, wills, consumer matters, durable power of attorney seminars. No criminal cases, divorces, trusts, or bankruptcies.
Silver State Council Fair Housing
P.O. Box 3935, Reno, NV 89505; 1‐888‐585‐8634; 324‐0990
(Formerly Truckee Meadows Fair Housing)
Information and assistance with housing discrimination; enforcement and investigation assistance; no fee
Washoe County District Attorney
One California Ave., Reno, NV 89520; 729‐7100
Assistance in court (Family Support Division) orders for and collection of child support, payment history available
Washoe Legal Service
299 So. Arlington, Reno, NV 89501; 329‐2727
Landlord, tenant, consumer issues, bankruptcy, divorce with domestic violence, child custody with child abuse, child advocacy, Pro Bono Dept.. Washoe County resident and lowincome.
No charge if eligible
MENTAL HEALTH SERVICES
Behavioral Health Services (BHS) ‐ Inpatient
1080 Minnesota, Carson City, NV 89703; inpatient: 445‐7350
Assessments and referrals. Adults only (18+). Inpatient /outpatient services, mental health and substance abuse. Outpatient unit works with adolescents and children also. Medicaid, Medicare, insurance.
Behavioral Health Services (BHS) – Outpatient
1001 N. Mountain St. Ross Building Suite 3H, Carson City, NV 89703; outpatient: 445‐7756
Offers outpatient mental health and substance abuse services to adults, adolescents, and children
Center for Hope of the Sierras
1453 Pass Drive, Reno, NV 89509; (877) 828‐4949
Individualized treatment for eating disorders, ages 14+
Center Street Mission
655 N. Center St., Reno, NV 89512
Love house‐mentally and physically challenged women. Weekly charges.
Community Triage Center ‐ Reno (WestCare)
315 Record Street, Reno, NV 89502; 775‐348‐8811
Adult Males and Females 18 and older; Safe, medically supervised detoxification services;
Triage services for persons with mental illness
Compassionate Friends
849‐1979
Parent and sibling’s grief support group for families who have lost a child (of any age). Meetings twice a month, once in Reno, and once in Carson City.
Crisis Call Center
784‐8090
1‐800‐992‐5757 (24 hour crisis line)
Website: http://www.crisiscallcenter.org
Statewide resource directory; sexual assault and suicide prevention, rape crisis center, after‐hours child and elder abuse reporting, survivors support groups; grief counseling referrals
Downing Counseling Clinic
UNR Education Bldg. Room 3007; 682‐5516
M‐F 10am‐7pm.
Counseling, anxiety management, sliding fee scale for services; adults,
children ages three and up; no Medicaid or Medicare
Family Counseling Service of N. Nevada
575 E. Plumb Ln #100, Reno, NV 89502; 329‐0623
M‐Thurs 8am‐7pm, Friday 8am‐6pm
Marriage, family counseling, substance abuse, sexual abuse, Medicare, Medicaid, insurance, sliding fee scale
Geriatric Psychiatric Unit
775 Fleishman Way, Carson City, NV; 445‐8181
Offers inpatient psychiatric care to individuals age 60+.
Healthcare for Homeless Vets
786‐7200 ext. 1761 or ext. 1803
Substance abuse treatment, mental health treatment, assistance with residential issues, eligibility and enrollment, and access to medical care
Northern Nevada Adult Mental Health Services (NNAMHS)
480 Galletti Way, Bldg. 25, Dini‐Townsend Hospital, Sparks, NV 89431; 688‐2001 Adults only, inpatient/outpatient services, Medicaid, sliding fee scale. No VA insurance or Medicare
Northern Nevada Center for Independent Living
999 Pyramid Way, Sparks, NV 89431; 353‐3599
Advocate and referrals for people with physical and mental disabilities, referrals for housing, jobs, benefits application assistance, deaf resource center, state funded. Must be referred
Restart, Inc.
335 Record St., Reno, NV 89502; 324‐2622
Monday – Friday /8:00a.m.‐4:30p.m.
Mental health support, no charge for most persons, Social Security payee services available. Fee charged.
Senior Bridges
2385 E. Prater Way, Suite 101, Medical Office Bldg., N. Nevada Medical Center, Sparks, NV 89434; Inpatient: 356‐4071; Outpatient: 356‐1279;
Adults 50+, inpatient/outpatient treatment. Medicaid, Medicare, insurance
Sierra Regional Center
605 So. 21st St. Sparks, NV 89431; 688‐1930
Washoe County residents. Residential and financial support. Work training for mental retardation and related conditions. Adolescent services, Medicaid
West Hills Hospital
1240 E. 9th St., Reno, NV 89512; 323‐0478
Assessment and referrals, adolescents, pediatrics, adults. Inpatient, substance abuse treatment, Medicaid to age 20, Medicare, insurance; free assessments
POLICE SERVICES
Non‐emergency Dispatch: (775) 334‐2677 (Cops)
Reno Police Sub Station
199 E. Plaza St., Reno, NV 89501; below Reno Bowling Stadium; 334‐3874
Reno Police Department Help Program (Homeless Evaluation Liaison Program) 155 Stevenson St., Reno, NV 89503; 334‐3874
Located in the Greyhound Bus Depot; bus tickets for the homeless relocating to family or friends providing support; 7 days a week; 9:00a.m.‐3:00p.m
Reno Police Department of Domestic Violence
324‐2134
Sparks Police Department
1701 E. Prater Way, Sparks, NV 89434; 353‐2231
Washoe County Sheriff’s Office
911 Parr Blvd., Reno, NV 89512; 785‐4629
PROTECTIVE / VICTIM’S SERVICES
A Safe Embrace
www.safeembrace.org, 322‐3466
Victims of domestic violence, emergency shelter for women and children, support groups, community education, legal advocacy, information and referrals
Committee to Aid Abused Women (CAWW)
1735 Vassar St., Reno, NV 89502; 329‐4150
Shelter, transitional housing, clothing, and support groups for women and children.
Division of Aging Services Elder Protective Services
445 Apple St. Suite 104, Reno, NV 89502; 688‐2964, After hours 784‐8090
Investigating and reporting of elder abuse of 60+, senior resource referral and information, community ombudsman, Community Home‐based initiative program, personal care and home making services for 65+, low income
Family Counseling Service of N. Nevada
575 E. Plumb Ln #100, Reno, NV 89502; 329‐0623
M, Th, F 8am‐6pm, T, W 8am‐7pm
Marriage, family counseling, substance abuse, sexual abuse, Medicare, Medicaid, insurance, sliding fee scale
Nevada Coalition Against Sexual Violence
775.355.2220; outreach@ncasv.org
http://ncasv.org/
Support group for survivor’s of sexual assault Thursdays, 6‐7:30, sexual assault services
For a listing of sexual assault services by county: http://ncasv.org/wpcontent/
uploads/2011/03/Get‐Help‐Local‐Agencies.pdf
Nevada Humane Society
856‐2000
Emergency boarding for pets due to domestic violence hospitalization; no cost; must have agency referral
Victim Services Unit through Reno Police Department 657‐4519
Serve victims of crime, treating them with respect and dignity while responding to their needs and concerns. Educate victims of crime on their rights, committed to providing the most professional, empowering advocacy possible while assessing each case on an individual basis.
Reno‐Sparks Indian Colony Social Services
1715 Kuenzli St., Reno, NV 89502; 329‐5162
Medical clinic (including optometry and dentistry), behavioral health, substance abuse, domestic violence advocate, elder abuse, child protective services, must be enrolled with a Federally recognized Indian tribe
Victims of Violent Crime
4600 Kietzke Ln. Bldg. I‐205, Reno, NV 89502; www.voc.nv.gov; 688‐2900
Assistance with medical costs, compensations for lost wages, counseling and funeral expenses; must file a police report within 1 year
Washoe Co. Dept. of Social Services Child Protective Services
Child Protective Services: to report abuse or neglect of children 785‐8600
Adult Protective Services: to report abuse or neglect of adults 18 to 59: 784‐7301
Elder protective services: to report abuse or neglect of an elder 60+: 784‐7301
Washoe Co. Senior Services
328‐2590
After hours, call Crisis Call Center 784‐8090 or 1‐800‐992‐5757
For information and referral for elder protective services 60+
Washoe County Vine
1‐877‐332‐8463
Victim Information and Notification
SENIOR CITIZENS
Adult Day Care Services “Day Break”
1155 E. 9th St., Reno, NV 89512; 328‐2591
Disabled and elderly in (Washoe Co. Senior Services) need of care and recreation, meal and snack, respite for caregivers, RN, LPN, and social worker on staff, county health aid, Medicaid, fee based
Division of Aging Services Elder Protective Services
445 Apple St. Suite 104, Reno, NV 89502; 688‐2964, After hours 784‐8090
Investigation and reporting of elder abuse, 60+, senior resource referral and information, community ombudsman, Community Home‐based initiative program, personal care and homemaking services, 65+, low income.
Foster Grandparent Program
1380 Greg St. Suite 212, Sparks, NV 89431; 358‐2768
Volunteers for schools, reading, and math program, including exam and evaluation for low income seniors, 55+
Senior Bridges Intensive Outpatient
2385 E. Prater Way, Suite 101, Medical Office Bldg., Northern Nevada Medical Center, Sparks, NV 89434; 356‐1279, Emergency after 4:00p.m 356‐4071 Adults 50+, outpatient treatment for anxiety, depression. Inpatient acute mental health treatment. Medicare, Medicaid, and other insurance.
Senior Community Service (Employment Program AARP)
1135 Terminal Way, Suite 102, Reno, NV 89502; 323‐2243
Employment assistance for low income seniors 55+. Title V Exempt Funds. No Charge
Senior Companion Program
1380 Greg St. Suite 212, Sparks, NV 89431; 358‐2322
Low income seniors 60+, companionship, transportation, shopping, assistance with applications. No charge.
Senior Health Care/ Financial Assistance
See “Health Care Financial Assistance.”
Washoe County Senior Services Center
1155 E. 9th St., Reno, NV 89512; 328‐2575
Senior center, adult daycare, home delivered meal program, senior law project, social service, county library, homemaker services, case management, and representative payee, ages 60+
Social Security Administration
1(800) 772‐1213
Supplemental Security Income (SSI), Social Security Disability (SSD); Social Security
Retirement (62+); call for application
Office of Veteran’s Services
1201 Terminal Way, Reno NV 89502; 1‐800‐827‐1000
VA pension and other benefit information
Veterans’ Sierra NV Health Care System
1000 Locust St. 89502; 786‐7200
Washoe County Adult Division Services
1001 E 9th St Bldg C; 328‐2700, Burial (must qualify) 784‐7301
Temporary financial Aid; no emergency assistance available; assistance with outstanding hospital bills, medical assistance clinic, boarding & group home
SERVICES
Bureau of Citizenship and Immunization Service (BCIS)
(Formerly Immigration and Naturalization Service) (INS)
1351 Corporate Blvd., Reno, NV 89502; 1‐800‐375‐5283
M‐F 8am‐ 3pm
Applications, green cards, renewal, naturalizations, travel, employment authorization, fingerprints, immigration court, re‐entry, etc.
More to Life
1963 E. Prater Way, Ste. 103, Sparks, NV, 89434; 775‐358‐1988
www.moretolifeadhc.com
Adult Day Health Center, providing group care for dependent adults during the day. For adults 18+.
Nevada Hispanic Services
3905 Neil Rd. #2, Reno, NV 89502; 826‐1818, http://nhsreno.org
Open Mon‐Fri 9am‐ 5pm, closed from 12‐1pm for lunch
Information and referral, interpretation and translation, health care education‐HIV prevention and on‐site HIV screening, support groups‐families; immigration services (sliding fee scale), all other services free, bilingual volunteers needed
Nevada Humane Society
856‐2000
Emergency boarding for pets due to domestic violence or hospitalization; no cost; must have agency referral
Northern Nevada Literacy Council
1400 Wedekind Rd., Reno, 89512; 356‐1007
Adult basic literacy, GED, ESL, reading, writing assistance for no charge. Tutoring requires a fee, call to inquire
Vital Records Office
4150 Technology Way suite 104, Carson City, NV 89706; 684‐4242
Certified copies of birth & (NV State Health Division) death records for Nevada. Call for charges
Vital Statistics Office
1001 E. 9th St. Bldg. B., Reno, NV 89512; 328‐2456
Certified copies of birth & (Washoe Co. Health District) death records for Washoe County. Call for charges.
SUBSTANCE ABUSE/ ADDICTION TREATMENT
Alanon/ Alateen
http://www.nevadaal‐anon.org/meetinglist.html, 348‐7103
Schedule of meetings, no charge
Alcoholics Anonymous
nnig.org, 355‐1151
Schedule of meetings, no charge
Community Triage Center – Reno (WestCare)
315 Record Street, Reno, NV 89502; 775‐348‐8811
Adult Males and Females 18 and older; Safe, medically supervised detoxification services; Triage services for persons with mental illness
The Life Change Center
1755 Sullivan Ln., Sparks, NV 89431; 355‐7734
6am‐ 1pm, Sat. 6am‐ 8am, daily, weekly, monthly plans
Medication assisted treatment.; Medicaid, private pay
Family Counseling Service of N. Nevada
575 E. Plumb Ln #100, Reno, NV 89502; 329‐0623
Substance abuse/ sexual abuse counseling, stopping violence, parenting classes, payee program, Medicare, Medicaid, insurance, sliding fee scale
Gamblers Anonymous Hotline
356‐8070
Referrals to mentors and supports
Healthcare for Homeless Veterans
786‐7200 ext. 1761 or ext. 1803
Substance abuse treatment, mental health treatment, assistance with residential issues, eligibility and enrollment and access to medical care
Narcotics Anonymous Hotline
sierrasagena.org or na.org, 322‐4811
meeting times/locations, no charge
Nevada Tobacco User’s Hotline
1‐888‐86‐NO‐NIC
Stop smoking medications, counseling, newsletter, $5 co‐pay for medications
North Star Treatment and Recovery Center
480 Galletti Way, Bldg. 3 & 4, Sparks, NV 89431;
Substance abuse intake, detoxification unit and transitional living, sliding fee scales, insurance. No Medicare/ Medicaid.
National Suicide Prevention Hotline
1‐800‐273‐8255
Reno Assistance Center
495 Morrill Ave, Reno, NV 89504
Substance abuse program, life skills training, job placement, emergency assistance and referrals, no charge, work therapy. Men only.
Reno‐Sparks Gospel Mission
145 W. 3rd St., Reno, NV 89501
Families and single men, women, and children; registration for women 9:00a.m., registration for men 2:00p.m., 3 free nights with breakfast and supper; shave, shower, and hygiene packs available. Free drug treatment program. Transitional housing, weekly charges.
Reno Treatment Center, Methadone Clinic
160 Hubbard Way suite A, Reno, NV 89502; 333‐5233
Mon‐ Fri 5:00a.m.‐12:30p.m., Saturday 6:00 a.m.‐8:30a.m.
Outpatient methadone treatment facility. Medicaid and private pay
Renown Behavioral Health
850 Mill St. Suite 101, Reno, NV 89502; 982‐5756
Outpatient, partial hospitalization, adults, adolescents, chemical dependency/ psychiatric services, Medicare, Medicaid, insurance, free assessments.
Ridge House
900 W. 1st St. suite 102, Reno, NV 89503; 322‐8941
Long term residential treatment program for substance abuse, specializing in ex‐felons. Outpatient counseling, substance abuse evaluations, room and board, men and women.
Sliding fee scale
Safe Harbors of Nevada
469 E. 9th St., Reno, NV, 89512; (775) 337‐6777
Sober residential facility that helps with the re‐entry of ex‐offenders and non‐offenders into society. Rehabilitation for substance abusers.
Salvation Army Rehab
1931 Sutro, Reno, NV 89502; 688‐4570 or 688‐4555
Outpatient services and drug and alcohol evaluations, 6‐month drug rehabilitation program, men only, no charge, work therapy
Step I
1015 N. Sierra St., Reno, NV 89503; 329‐9830
Transitional housing, outpatient substance abuse treatment, men only, weekly charges $140
per week & $500 per month
Step II
www.step2reno.org; 787‐9411
Residential drug treatment program, women & children only, sliding fee scale, call first
Substance Abuse Helpline
24 hours a day 1‐800‐9530, or 825‐4357
Free, confidential.
West Hills Hospital
1240 E. 9th St., Reno, NV 89512; 323‐0478
Assessment and referrals, adolescents, pediatrics, adults. Inpatient, substance abuse treatment, Medicaid to age 20, Medicare, insurance; free assessments
TRANSPORTATION
Regional Transportation Commission (RTC)
2050 Villanova Dr., Reno, NV 89502; http://rtcwashoe.com, 348‐7433
Route information and assistance
RTC Access
600 Sutro St., Reno, NV 89512; 348‐0477
Disabled only, must complete an application.
Greyhound Bus Lines
155 Stevenson St., Reno, NV 89503; 1‐800‐231‐2222
Reno Bike Project
541 East 4th St., Reno, NV 89512; 323‐4488
Open Wed‐Fri from 11am‐6pm and Sat 11am‐5pm.
Must complete 10 hrs of community service at a non profit and have the non‐profit provide a letter stating the need for a bike.
Washoe County Department of Social Services
350 S. Center St., Reno, NV 89502
General Assistance: 784‐7339
Health Care Assistance Program: 784‐7339
Children’s Services: 784‐8648
Business: 784‐7301
CHILD CARE
Holy Child Early Learning Center
440 Reno Ave, Reno, NV 89509; 329‐2979
Daycare for kids, ages 8 weeks through 6 years
Community Child Care Services
870 Sage St., Reno NV 89512; 333‐5127
Infant through 3 years; sliding fee scale
Community Services Agency/Headstart
1100 E 8th St., Reno, NV 89512; 786‐6023
Low income families, no charge, 3‐5 year olds (preschool)
Children’s Cabinet
1090 S. Rock Blvd., Reno NV 89502; 856‐6200
Hours: Mon thru Thurs 8am‐6pm, Fri 8am‐5pm
Child care subsidies and referrals, family counseling, case management, parenting classes
CHILDREN AND YOUTH SERVICES
Catholic Community Services Adoption Program
500 E. 4th St., Reno, NV 89512; 322‐7073, ext. 231
Also offers immigration services
Center for Hope of the Sierras
1453 Pass Drive, Reno, NV 89509; (877) 828‐4949
Individualized treatment for eating disorders, ages 14+
Children’s Behavioral Services/Adolescent Treatment Center
2655 Enterprise Rd., Reno NV 89512; 688‐1600
Behavioral problems: ages birth‐18; Insurance, Medicaid
Children’s Cabinet
1090 S. Rock Blvd., Reno NV, 89502; 856‐6200
Parent education, truancy, safe place, child care subsidies, family counseling, case management, referrals, family violence prevention
Family Resource Center
Located inside O’Brian Middle School, 10500 Stead Blvd., Reno, NV 89506; 677‐5437
Please call to set up an appointment. M‐F, hours vary
Information and referrals; clothing. ESL; parenting classes (English and Spanish); TNF; Medicaid applications, case management
HAWC Clinic
Several locations; 329‐6300.
Pediatric Mental Health Services, ages 5‐18. Medicaid. Sliding fee scale. Medical services.
Nevada Early Intervention Services (formerly Special Children’s Clinic)
2667 Enterprise Rd., Reno, NV 89512; 688‐1341
8am‐5pm M‐F
Children birth to 3 years old; developmentally delayed children; insurance, Medicaid, free if eligible
Project ASSIST
1‐800‐522‐0066
Referrals for children and young adults
Washoe County Child Protective Services
350 S Center St., Reno, NV 89501; 785‐8600
Investigation of suspected child abuse and neglect; emergency placement for foster care; referrals
Washoe County School District
425 E 9th St., Reno, NV 89520; 348‐0200
Each school has different phone numbers for registration.
Willow Springs
690 Edison Way, Reno, NV 89502; (775) 858‐3303
Residential treatment center for children and adolescents
CLOTHING
Catholic Community Services
500 E. 4th St., Reno, NV 89512; 322‐7073
Free clothing
Good Shepherd’s Clothes Closet
335 Record St., Reno, NV 89512; 348‐0605
Monday‐Friday, 10:30 a.m. ‐ 2:45p.m. Except holidays.
Voucher required
Reno‐Sparks Gospel Mission, Thrift Depot
575 E. 4th St., Reno, NV 89512; 786‐4499
Monday‐Saturday, 9:30 a.m.‐ 6:30 p.m.
Free clothing . Apply for voucher at 355 Record Street.
St. Vincent’s Thrift Shop
500 E. 4th St., Reno, NV 89512; 322‐9824
M‐Sat., 8:30am‐4:50pm, except holidays
Clothing vouchers available for men, women, and children
Salvation Army Thrift Social Services
1931 Sutro St., Reno, NV 89512; 688‐4555 ext. 243
Clothing vouchers
DENTAL/VISION/ HEARING
Foster Grandparent Program
4600 Kietzke Ln #141, Reno, NV, 89502; 686‐5872; 358‐2768
M‐Th 8am‐4pm, F 8am‐12pm
Free hearing aid, exam and evaluations for low‐income (Nevada State Division of Aging) seniors 62+.
South Dental Clinic (HAWC)
6490 S. McCarran Blvd. Suite A 9, Reno, NV 89509; 825‐6702
Sliding fee scale, Medicaid
Lions Club
747‐1983
Eye exams and glasses for children when funds are available. Through school nurse applications only.
Networking Interpreting Service (Formerly Vital Signs)
1‐800‐284‐1043
Interpreter referral services for the deaf for Northern Nevada.
Northern Nevada Center for Independent Living
353‐3599
Deaf resource center, hearing equipment loan program. TTY. Minor home modifications for seniors and persons with disabilities. Aging Resource Center.
For the Blind and Visually Impaired
1325 Corporate Blvd., Reno, NV 89502; 823‐8100
Referrals (Nevada State Vocational Rehabilitation) for vision aids, if needed for employability. Older Blind program for seniors 55+. Assistance for independent living.
Salvation Army Social Services
1931 Sutro St., Suite 101, Reno, NV 89512; 688‐4555
Dental, vision, referrals
Truckee Meadows Community College
673‐8247
Low cost dental hygiene program,(X‐rays and cleanings). Call for appt.
DISABILITY SERVICES
Client Assistance Program (CAP)
1755 E Plumb Lane # 109., Reno, NV 89502; (702) 688‐1440 or 1‐800‐633‐9879
Assistance/advocacy for vocation rehabilitation; blind services, disability law, and
independent living. Free service of State of Nevada.
More to Life
1963 E. Prater Way, Ste. 103, Sparks, NV, 89434; 775‐358‐1988
www.moretolifeadhc.com
Adult Day Health Center, providing group care for dependent adults during the day. For adults 18+.
Nevada State Welfare
3697 Kings Row (View Crest Shopping Center), Reno, NV 89503; 684‐7200
M‐F 8am‐5pm; Located on bus route 3
680 Rock Blvd., Reno, NV 89502; 448‐5238
Medical assistance, aged, blind, and disabled (MAABD). TANF, SNAP.
Nevada State Vocational Rehabilitation
1325 Corporate Blvd., Reno, NV 89502; Administration office 684‐4040; Vocational rehab 823‐8100.
Assessment & employment retraining for men and women with disabilities; referrals for medical aids if needed for employability; sliding scale; free if eligible. Blind/visually impaired Service 688‐1450
Vocational Rehabilitation Outreach Offices
1675 E Prayer Way, Suite 103, Sparks, NV 89434; 336‐5454
Old Town Mall Outreach Office
4001 S. Virginia St. # H, Reno NV 89502; 834‐1970, ext. 248
Northern Nevada Center for Independent Living
999 Pyramid Way, Sparks, NV 89431; 353‐3599
Advocate and referral for people with disabilities; referrals for housing, jobs, benefits application assistance; deaf resource center, state‐funded
Restart, Inc. (Formerly Project Restart)
335 Record St. #155, Reno, NV 89512; 324‐2622
M‐F 8am‐12pm; 1pm‐5pm
Social Security Payee service available, fee charged, mental health & client support Center, Emergency Assistance Homeless Prevention, Outreach, Supportive Housing, Education and Prevention
Sierra Regional Center
605 S. 21st St., Sparks, NV 89431; 688‐1930
M‐F 8am‐5pm
Washoe County residents; residential and financial support, work training, mental retardation and related conditions
Revised: 3/30/2012
Social Security Administration
1 (800) 772‐1213
Supplemental Security Income (SSI); Social Security Disability (SSD); Medicare, age 65 or collecting SSD for two years; call for application
EMPLOYMENT
A Spear Workforce
161 2nd St. and Vine Ave., Reno, NV 89503; 742‐0449, 530‐993‐0852
Temporary employment; paid daily; no fee. Employment/income verification available.
Flaggers for road construction and special events. Need to be certified, flag class available for $100.00. Flagger paid minimum $13.00 hr
Casual Labor Office
420 Galletti Way, Reno, NV 89431; 688‐1240
Registration 6am – 3pm only, paid daily; no fee. Employment/income verification available
Job Opportunities in Nevada (JOIN)
1201 Terminal Way and Vassar Suite 104, 89502; 336‐4450
Non‐profit job training agency designed to help individuals gain needed skills to become more employable in the local labor market. JOIN focuses on occupation‐specific training that is offered in the communities we serve.
Labor Finders
412 Rock Blvd., Sparks, NV 8943; 331‐1677
Temporary employment; paid daily; no fee. Employment/ income verification available.
Labor Ready
1123 E. 6th St. #C, Reno, NV 89512; 322‐9678
4385 Neil Rd., St 118, Reno, NV 89502; 827‐2010
Temporary employment; no fee; paid daily. Employment/ income verification available.
Job Connect
401 S. Virginia St.; Reno Town Mall, Reno, NV 89502; 284‐9520
Job openings, training and career enhancement programs; job search, computerized employment and career information; job link program; self‐directed resource center, veteran’s employment and training; America’s Job
Bank Computer Program.
Karen Martin, Employment Counselor (ex‐offenders) 336‐5437
1625 E. Prater Way, Ste 103, Sparks, NV 89434
Nevada Department of Employment and Training and Rehabilitation
500 E. 3rd St., Carson City, NV 89713; 684‐3849
Sierra Nevada Job Corp
14175 Mt Charleston St, Reno, NV 89506; 789‐1000
Job training; GED; residence halls; free clinic; medical/dental/vision; ages 16‐24; low income
Nevada Dept. of Employment…Phone information regarding filing and status of unemployment Insurance claims. 684‐0350
FINANCIAL AID RESOURCES‐ ENERGY ASSISTANCE
Catholic Community Services
500 E. 4th St., Reno, NV 89512; 322‐7073
Rent assistance, gas, bus tickets (depends on funds available); food pantry, prescriptions; referrals
Community Services Agency
1090 E. 8th St., Reno, NV 89512; 786‐6023
Emergency utility if funds available. Down payment assistance for low‐income families. Housing Rehabilitation Program for low‐ income homeowners. Must own your home and property if living in a mobile home; repairs, handicap revamping
Consumer Credit Counseling
575 E. Plumb Ln # 100, Reno, NV 89502; 329‐0623
Debt repayment plans, free budgeting classes and first‐time homebuyer program; credit reports; sliding fee scale for some service (counseling services)
Family Resource Centers
(Washoe County School District); 677‐5437
Information and referral to appropriate center; food; clothing; ESL; parenting classes, medical/ dental; TNF, Medicaid applications
Nevada State Welfare
3697 Kings Row, Reno, NV 89503; 684‐7200
7am‐5pm
TANF, Food Stamps, needy and non‐needy caretaker program, energy assistance (LIHEA)
Reno‐Sparks Indian Colony Social Services
405 Golden Ln., Reno, NV 89502; 329‐5071, Fax 785‐8758
Indian general assistance. Must be registered in federally recognized tribe
Social Security Administration
(800) 772‐1213
Supplemental Security Income (SSI), Social Security Disability (SSD); Social Security Retirement (62+); call for application
Veterans Affairs, U.S. Dept. of
1000 Locust Way, Reno, NV 89502
1155 W. Fourth St., Reno, NV 89503
5460 Corporate Dr. Reno NV 89512
1 (800) 827‐1000
Readjustment Counseling Service. Veterans Services. VA pension and other benefit information
Washoe Co. Adult Division Services
1001 E Ninth St Reno NV 89503; (775) 328‐2700
Temporary financial aid; no emergency assistance available; assistance with outstanding healthcare, skilled nursing, hospital bills, burials, no insurance (call for more info)
FOOD
Family Resource Center
Located inside O’Brian Middle School; 677‐5437
Information and referrals to appropriate center; food; clothing; ESL; parenting classes, some medical/dental; TNF, Medicaid applications
Nevada State Welfare
3697 Kings Row, Reno NV 89503; 684‐7200; 7am‐5pm
680 S. Rock Blvd., Reno, NV 89502 (only people w/89502 zip code); 8am‐5pm Food Stamps
Salvation Army Program
1931 Sutro St., Reno, NV 89512; 688‐4563 ext. 244
Emergency food bags M‐F, 9am‐11:30, 1:30‐3:30; Bread M‐F 12:30.
Proof of income, I.D. for household and residence
St. Mary’s WIC
3915 Neil Rd.; 770‐3453
2nd office located inside Early Head Start office on Plumb and Harvard
3rd office inside Anderson Elementary 1055 Bernum St.
St. Vincent’s Food Pantry
500 E 4th St., Reno, NV 89512; 786‐5266
M‐Sa, 8:30‐5:00; exc. Holidays
Food Stamps: Mondays and Thursdays 9am‐11am, Fridays 1pm‐3pm
Emergency food services; picture ID, social security card, and proof of income required
St. Vincent’s Dining Room
325 Valley Rd St., Reno, NV 89503; 329‐5363
Lunch served M‐Sat 11:30 am‐12:30pm, breakfast served Sun. 8:30am‐9:30am, no charge
Senior Citizen’s Center
1155 E. 9th St., Reno, NV 89512, 328‐2590
Lunch 11:30am‐12:30pm, $1.75 ages 60 and over; $4.00 drop in fee under age 60 Home delivered home meals program for home‐bound seniors 60 and over, must qualify
Washoe Co. Health Dept. – WIC
1001 E. 9th St. Bldg. B, Reno, NV 89512; 1‐800‐863‐8942
Food supplements for pregnant women, infants, and children under 5 years ; supplements for breastfeeding mothers w/infants under 1 yr; nutritional counseling & classes; referrals; no charge
HEALTHCARE ASSISTANCE
American Cancer Society
6490 S. McCarran Blvd. #40, Reno, NV 89509; 329‐0609
Fresh start stop smoking program, man to man free prostate support group, referrals to other support groups
BIOMAT USA
270 E Sixth St., Reno, NV 89501, 982‐5509
Ages 18‐69, plasma donation; need picture ID, social security card; proof of address posted within a month; testing for HIV, Hepatitis B and C and illegally injected drugs. Must have proof residency
Care Chest
7910 N. Virginia St., Reno, NV 89506; 829‐2273; Fax 829‐8745
Medical equip., orthopedics, supplements, diabetic supplies, prescriptions; no charge if eligible
1325 Corporate Blvd. Suite # 177, Reno, NV 89506
Medical equip., orthopedic, supplements, emergency prescriptions; liquid nutrition, assisted technology financial loan program, no charge if eligible
Crisis Pregnancy Center
853 Haskell St. Reno, NV 89509; 826‐1999; 1‐800‐826‐1999
Infant/ maternity clothes (for those enrolled in “earn by you learn program”), free preg. test, counseling, referrals, no resources for abortions, not a medical clinic
Family Resource Centers
(Washoe Co. School District) 677‐5437
Information and referral to appropriate center; food; clothing; ESL; parenting classes, some medical/ dental; TNF, Medicaid applications
Healthcare for Homeless Vets
1000 Locust St. Reno NV 89502; 786‐7200, ext. 1803
Substance abuse treatment, mental health treatment, assistance with residential issues, eligibility and enrollment and access to medical care
HIV Outreach Testing
328‐3647
Washoe County Health Department. Call for locations, times, and appointments for free HIV testing.
Planned Parenthood ‐ 688‐5555
Northern Nevada HOPES – free HIV testing ‐ 348‐2893
More to Life 1963 E. Prater Way, Ste. 103, Sparks, NV, 89434; 775‐358‐1988
www.moretolifeadhc.com
Adult Day Health Center, providing group care for dependent adults during the day. For adults 18+.
Nevada Check Up
1000 E Williams, Carson City, NV 89701; 1‐800‐360‐6044
Low‐cost, comprehensive health care coverage for uninsured (NV State Div. of Health Care Financing). Children 0‐18 years old from low‐income working families: state‐funded
Nevada State Welfare
3697 Kings Row, Reno, NV 89503, 684‐7200
8am‐5pm
680 Rock Blvd., Reno, NV 89502 (only for people w/ 89502 zip code)
8am‐5pm
Medical Assistance Aged, Blind, and Disabled (MAABD), Temporary Aid to Needy Families (TANF), Family Medical Coverage (FMC), Emergency medical for non‐citizen who meet specific requirements under MAABD or FMC
Reno Cancer Foundation
1155 Mill St, Reno, NV 89502; 329‐1970
Financial assistance for cost of living
Reno‐ Sparks Indian Colony Health Services
329‐5162
Behavioral Health, substance abuse, dental, medical, prescriptions
Salvation Army 1931 Sutro St., Reno, NV 89512; 688‐4555
Some funding available for prescriptions, antibiotics only, eye exam and glasses and one dental extraction. Picture I.D., social security card needed
Schering’s “Commitment to Care” Program
1‐800‐521‐7157
Assistance with Hepatitis C, cancer medications (Prescription Program‐drug specific). May have income or insurance.
Senior Care Plus
830 Harvard Way, Reno, NV 89502; (775) 982 ‐5757, 1 888 324‐3243, 982‐3232, 982‐3240
Medicare HMO insurance, must be (Hometown Health) eligible A&B, a Washoe Co. resident and no end stage renal disease; $10 premium plan; prescription reimbursement, $240/ quarter, some vision and dental
Senior Dimension
4126 Technology Way., NV 89506, 1‐800‐704‐2797, 687‐7555
Medicare HMO insurance, must be eligible A&B, a Washoe County resident and no end stage renal disease, no monthly premium for basic plan, prescription reimbursement; routine vision. Insurance coverage for prescription drugs for seniors 61+, low income. Must be NV
resident for one year and eligible for Medicaid prescription
Social Security Administration
1 (800) 772‐1213
Medicare, age 65+, or on Social Security Disability (SSD) for two years
Washoe County Adult Social Services
1001 E. 9th St. Bldg C, 328‐2700
Contracted services for outpatient clinic, assist w/outstanding hospital bills and burials, nursing home and group care placement, limited homebound nursing & homemaker service, must qualify
Women’s Health Connection (NV State Health Division)
684‐5931
Free breast exam and cervical cancer screening for women, 40‐64, must be uninsured and no Medicaid/care, low income
HEALTHCARE MEDICAL
Concentra
1530 E 6th St., Reno, NV 89512, 322‐5757
M‐F: 8am‐5pm
Occupational injuries and medicine; physical (Formerly NV Occupational Health Center) therapy, rehab and pain management; C‐4 form filed & referral from employer required
HAWC Community Health Center
1055 S. Wells Ave. (near Vassar St.), Reno, NV 89502; 329‐6300
M‐F, 8am‐5pm; Sat 8:30am‐3pm.
Medicare, Medicaid, no charge if eligible
HAWC Outreach Clinic
335 Record St., Reno NV 89507; 324‐2599
M‐F 7am‐4:30pm
Homeless living in a motel or with friends; TB testing, M,W, and F; Medicaid, Medicare, no charge if eligible
HIV Testing………………….See “Healthcare Assistance”
Nevada Early Intervention Services (Formerly Special Children’s Clinic)
2667 Enterprise Rd., Reno NV 89502; 688‐1341
Medical/physical needs‐developmentally delayed children, 0‐3 years old, insurance, Medicaid, free if eligible
Northern Nevada H.O.P.E.S
467 Ralston St., Reno, NV 89503; 348‐2893
HIV clinical services, ADAP‐prescription assistance, insurance, case management, Medicaid, Medicare, sliding fee scale
Northern Nevada Medical Center (NNMC)
2375 E Prater Way, Sparks, NV 89434; 331‐7000
Hospital Emergency Room; 354‐4539
Orvis Nursing Center
327‐5000
CLOSED DUE TO BUDGET CONSTRAINTS
PHARMACEUTICAL PROGRAMS
See “Health Care Assistance” For Schering, see “Commitment to Care”
Planned Parenthood
455 W. 5th St., Reno, NV 89503; 688‐5555
4385 Neil Rd # 105, Reno, NV 89502; 829‐2211
Birth control, pregnancy testing, hormone replacement, Sexually Transmitted Infection (STI) diagnosis, HIV testing, & PAP smears. Sliding fee scale. Medicaid, No Medicare. Free Teen Clinic on Saturdays, 10am‐2pm, located at HAWC clinic‐ 1055 S. Wells, drop‐in, no appointment needed.
Renown Health Care Center Clinic
21 Locust St., Reno, NV 89502; 982‐5270
7:30am‐5:00pm M‐F
Indigent medical care, appts., walk‐ins. Must meet eligibility requirements.
Reno‐Sparks Tribal Health Clinic (RSTHC)
1715 Kuenzli Lane, Reno, NV 89502; 329‐5162
M‐F 8am – 5pm
Medical, dental, vision, must provide proof of enrollment in a federally recognized tribe
St. Mary’s‐Neil J. Redfield
3915 Neil Rd., Reno, NV 89502, 770‐3780
Mondays 7:30am‐7:30pm, T‐F 7:30am‐ 4pm
Appointment needed
St. Mary’s Regional Medical Center
235 W. 6th St., Reno, NV 89503; 770‐3000
Hospital/ER
St. Mary’s Sun Valley Clinic.
5295 Sun Valley Blvd. # 5, Sun Valley, NV 89433; 674‐5437
M‐F, 7:30am‐4:30pm
Medicaid, Medicare, sliding scale fee
Veteran’s Administration Medical Center
1000 Locust St., Reno, NV 89502; 786‐7200
HOSPITAL/ER
Washoe Co. Adult Social Services
1001 E. 9th St. Bldg. #C, Rm 135, Reno, NV 89520, 328‐2700
Contracted services for outpatient clinics, group care facilities and nursing homes for medical and indigent
Washoe Co. Chest Clinic
10 Kirman Ave., Reno, NV 89502, 785‐4785
Skin testing, TB treatment, no charge if eligible, no testing for employment; Medicaid; no Medicare or insurance
Washoe Co. Health District
1001 E. 9th St. Bldg. B, Reno, NV 89512; 328‐2441
Communicable disease investigation and prevention; HIV counseling and testing, family planning, immunizations for children; hepatitis B prevention, sexually transmitted disease diagnosis education and treatment, podiatry clinic, TB control program, child abuse and neglect prevention, Vital Statistics Office *Teen/ Health Mall (clinic). Medicaid/ some insurance, sliding fee scale, no Medicare
328‐2470
7:30‐5:00pm M‐F
Renown Medical Center
75 Pringle Way, Reno, NV 89502, 1155 Mill St., Reno, NV 89502; 982‐4100
Hospital/ER
The Pregnancy Center
975 Ryland #105, Reno, NV 89502; 982‐5640
M‐F 8am‐5pm
Pregnancy testing, prenatal care; Medicaid, insurance, sliding fee scale
Revised: 3/30/2012
Women’s Health Connection…See “Healthcare Assistance”
HOUSING AND SHELTER
Carville Park Apartments
1244 Carville Dr., Reno, NV 89512, 323‐7443
Low income HUD housing, Section 8, quad living, application and interview required, apply on site
Center St. Mission
665 N. Center St., Reno, NV 89512
Substance abuse residential treatment program, men & women. House arrest program.
Love House: mentally & physically challenged women. Search for Work: Men only. Weekly charges.
City of Reno Housing Authority
1400 Silverada Blvd., Reno, NV 89512; 331‐5138
Monday – Friday 8:00a.m.‐ 5:00p.m
Public housing, moderate rehabilitation program, Section 8 Vouchers; applications, eligibility, information and referrals
Committee to Aid Abused Women (CAAW)
1735 Vassar St., Reno, NV 89502; 329‐4150, Fax 785‐7550
Shelter, food, clothing, and community referral. Women and Children.
Family Promise
284‐5566
Must be drug free, mentally stable; shelter, food; families only, must have children
Manage, Inc.
380 Linden St., Reno, NV 89503, 825‐0999, Fax 825‐1052
Section 8.
Northern Nevada H.O.P.E.S
455 Ralston, Reno, NV 89503, 348‐2893
Case management, intake, eligibility, food bank, housing, transportation; must be H.I.V. positive; free H.I.V. testing; speakers bureau
Men’s Drop in Center
495 Morrill Ave., Reno, NV 89504, 329‐4141
Emergency shelter, life skills training, health and hygiene care, emergency assistance and referrals. Men only.
Reno‐Sparks Gospel Mission
145 W. 3rd St., Reno, NV 89501, 329‐0485
Families and single men, women, and children; registration for women 9:00a.m., registration for men 2:00p.m., 3 free nights with breakfast and supper; shave, shower, and hygiene packs available. Free drug treatment program. Transitional housing, weekly charges.
Reno‐Sparks Indian Colony Housing Department
9055 Eagle Canyon Dr., Sparks, NV 89441; 785‐1300, Enrollment 786‐3363 Low‐income housing, must be enrolled in Reno Sparks Indian Colony
Ridge House
Long term residential treatment program for substance abuse (see “substance abuse”)
A Safe Embrace
322‐3466 ‐ 24‐hour crisis line
Victims of domestic violence, emergency shelter for women & children, support groups, community education, clothing closet, information and referral.
Safe Harbors of Nevada
469 E. 9th St., Reno, NV, 89512; (775) 337‐6777
Sober residential facility that helps with the re‐entry of ex‐offenders and non‐offenders into society. Rehabilitation for substance abusers.
St. Vincent’s Residence
395 Gould St., Reno, NV 89502; 322‐2143
Transitional housing. Weekly, monthly, Section 8. Weekly charges
St. Vincent’s Haven
1865 Montello St., Reno, NV 89502; 322‐7073 ext222
Transitional housing. Singles, families. Weekly charges.
Step I
Residential recovery house for men (see “substance abuse”)
Step II
Residential recovery house for women (see “substance abuse”)
LEGAL
Nevada Legal Services
650 Tahoe Street, Reno, NV 89509; 284‐3491
Advice on public benefits, subsidized housing, Medicaid and county medical issues, workrelated issues, Indian law and some landlord/tenant, consumer and family law, Social Security denials, as well as TANF and Food Stamp denials. Low income.
Senior Law Center
1155 E. 9th St., Reno, NV 89512; 328‐2592
Age 60+, Washoe County residents; real property and housing issues, foreclosure prevention, mediation assistance, elder rights law, social security, Medicare/ Medicaid issues, wills, consumer matters, durable power of attorney seminars. No criminal cases, divorces, trusts, or bankruptcies.
Silver State Council Fair Housing
P.O. Box 3935, Reno, NV 89505; 1‐888‐585‐8634; 324‐0990
(Formerly Truckee Meadows Fair Housing)
Information and assistance with housing discrimination; enforcement and investigation assistance; no fee
Washoe County District Attorney
One California Ave., Reno, NV 89520; 729‐7100
Assistance in court (Family Support Division) orders for and collection of child support, payment history available
Washoe Legal Service
299 So. Arlington, Reno, NV 89501; 329‐2727
Landlord, tenant, consumer issues, bankruptcy, divorce with domestic violence, child custody with child abuse, child advocacy, Pro Bono Dept.. Washoe County resident and lowincome.
No charge if eligible
MENTAL HEALTH SERVICES
Behavioral Health Services (BHS) ‐ Inpatient
1080 Minnesota, Carson City, NV 89703; inpatient: 445‐7350
Assessments and referrals. Adults only (18+). Inpatient /outpatient services, mental health and substance abuse. Outpatient unit works with adolescents and children also. Medicaid, Medicare, insurance.
Behavioral Health Services (BHS) – Outpatient
1001 N. Mountain St. Ross Building Suite 3H, Carson City, NV 89703; outpatient: 445‐7756
Offers outpatient mental health and substance abuse services to adults, adolescents, and children
Center for Hope of the Sierras
1453 Pass Drive, Reno, NV 89509; (877) 828‐4949
Individualized treatment for eating disorders, ages 14+
Center Street Mission
655 N. Center St., Reno, NV 89512
Love house‐mentally and physically challenged women. Weekly charges.
Community Triage Center ‐ Reno (WestCare)
315 Record Street, Reno, NV 89502; 775‐348‐8811
Adult Males and Females 18 and older; Safe, medically supervised detoxification services;
Triage services for persons with mental illness
Compassionate Friends
849‐1979
Parent and sibling’s grief support group for families who have lost a child (of any age). Meetings twice a month, once in Reno, and once in Carson City.
Crisis Call Center
784‐8090
1‐800‐992‐5757 (24 hour crisis line)
Website: http://www.crisiscallcenter.org
Statewide resource directory; sexual assault and suicide prevention, rape crisis center, after‐hours child and elder abuse reporting, survivors support groups; grief counseling referrals
Downing Counseling Clinic
UNR Education Bldg. Room 3007; 682‐5516
M‐F 10am‐7pm.
Counseling, anxiety management, sliding fee scale for services; adults,
children ages three and up; no Medicaid or Medicare
Family Counseling Service of N. Nevada
575 E. Plumb Ln #100, Reno, NV 89502; 329‐0623
M‐Thurs 8am‐7pm, Friday 8am‐6pm
Marriage, family counseling, substance abuse, sexual abuse, Medicare, Medicaid, insurance, sliding fee scale
Geriatric Psychiatric Unit
775 Fleishman Way, Carson City, NV; 445‐8181
Offers inpatient psychiatric care to individuals age 60+.
Healthcare for Homeless Vets
786‐7200 ext. 1761 or ext. 1803
Substance abuse treatment, mental health treatment, assistance with residential issues, eligibility and enrollment, and access to medical care
Northern Nevada Adult Mental Health Services (NNAMHS)
480 Galletti Way, Bldg. 25, Dini‐Townsend Hospital, Sparks, NV 89431; 688‐2001 Adults only, inpatient/outpatient services, Medicaid, sliding fee scale. No VA insurance or Medicare
Northern Nevada Center for Independent Living
999 Pyramid Way, Sparks, NV 89431; 353‐3599
Advocate and referrals for people with physical and mental disabilities, referrals for housing, jobs, benefits application assistance, deaf resource center, state funded. Must be referred
Restart, Inc.
335 Record St., Reno, NV 89502; 324‐2622
Monday – Friday /8:00a.m.‐4:30p.m.
Mental health support, no charge for most persons, Social Security payee services available. Fee charged.
Senior Bridges
2385 E. Prater Way, Suite 101, Medical Office Bldg., N. Nevada Medical Center, Sparks, NV 89434; Inpatient: 356‐4071; Outpatient: 356‐1279;
Adults 50+, inpatient/outpatient treatment. Medicaid, Medicare, insurance
Sierra Regional Center
605 So. 21st St. Sparks, NV 89431; 688‐1930
Washoe County residents. Residential and financial support. Work training for mental retardation and related conditions. Adolescent services, Medicaid
West Hills Hospital
1240 E. 9th St., Reno, NV 89512; 323‐0478
Assessment and referrals, adolescents, pediatrics, adults. Inpatient, substance abuse treatment, Medicaid to age 20, Medicare, insurance; free assessments
POLICE SERVICES
Non‐emergency Dispatch: (775) 334‐2677 (Cops)
Reno Police Sub Station
199 E. Plaza St., Reno, NV 89501; below Reno Bowling Stadium; 334‐3874
Reno Police Department Help Program (Homeless Evaluation Liaison Program) 155 Stevenson St., Reno, NV 89503; 334‐3874
Located in the Greyhound Bus Depot; bus tickets for the homeless relocating to family or friends providing support; 7 days a week; 9:00a.m.‐3:00p.m
Reno Police Department of Domestic Violence
324‐2134
Sparks Police Department
1701 E. Prater Way, Sparks, NV 89434; 353‐2231
Washoe County Sheriff’s Office
911 Parr Blvd., Reno, NV 89512; 785‐4629
PROTECTIVE / VICTIM’S SERVICES
A Safe Embrace
www.safeembrace.org, 322‐3466
Victims of domestic violence, emergency shelter for women and children, support groups, community education, legal advocacy, information and referrals
Committee to Aid Abused Women (CAWW)
1735 Vassar St., Reno, NV 89502; 329‐4150
Shelter, transitional housing, clothing, and support groups for women and children.
Division of Aging Services Elder Protective Services
445 Apple St. Suite 104, Reno, NV 89502; 688‐2964, After hours 784‐8090
Investigating and reporting of elder abuse of 60+, senior resource referral and information, community ombudsman, Community Home‐based initiative program, personal care and home making services for 65+, low income
Family Counseling Service of N. Nevada
575 E. Plumb Ln #100, Reno, NV 89502; 329‐0623
M, Th, F 8am‐6pm, T, W 8am‐7pm
Marriage, family counseling, substance abuse, sexual abuse, Medicare, Medicaid, insurance, sliding fee scale
Nevada Coalition Against Sexual Violence
775.355.2220; outreach@ncasv.org
http://ncasv.org/
Support group for survivor’s of sexual assault Thursdays, 6‐7:30, sexual assault services
For a listing of sexual assault services by county: http://ncasv.org/wpcontent/
uploads/2011/03/Get‐Help‐Local‐Agencies.pdf
Nevada Humane Society
856‐2000
Emergency boarding for pets due to domestic violence hospitalization; no cost; must have agency referral
Victim Services Unit through Reno Police Department 657‐4519
Serve victims of crime, treating them with respect and dignity while responding to their needs and concerns. Educate victims of crime on their rights, committed to providing the most professional, empowering advocacy possible while assessing each case on an individual basis.
Reno‐Sparks Indian Colony Social Services
1715 Kuenzli St., Reno, NV 89502; 329‐5162
Medical clinic (including optometry and dentistry), behavioral health, substance abuse, domestic violence advocate, elder abuse, child protective services, must be enrolled with a Federally recognized Indian tribe
Victims of Violent Crime
4600 Kietzke Ln. Bldg. I‐205, Reno, NV 89502; www.voc.nv.gov; 688‐2900
Assistance with medical costs, compensations for lost wages, counseling and funeral expenses; must file a police report within 1 year
Washoe Co. Dept. of Social Services Child Protective Services
Child Protective Services: to report abuse or neglect of children 785‐8600
Adult Protective Services: to report abuse or neglect of adults 18 to 59: 784‐7301
Elder protective services: to report abuse or neglect of an elder 60+: 784‐7301
Washoe Co. Senior Services
328‐2590
After hours, call Crisis Call Center 784‐8090 or 1‐800‐992‐5757
For information and referral for elder protective services 60+
Washoe County Vine
1‐877‐332‐8463
Victim Information and Notification
SENIOR CITIZENS
Adult Day Care Services “Day Break”
1155 E. 9th St., Reno, NV 89512; 328‐2591
Disabled and elderly in (Washoe Co. Senior Services) need of care and recreation, meal and snack, respite for caregivers, RN, LPN, and social worker on staff, county health aid, Medicaid, fee based
Division of Aging Services Elder Protective Services
445 Apple St. Suite 104, Reno, NV 89502; 688‐2964, After hours 784‐8090
Investigation and reporting of elder abuse, 60+, senior resource referral and information, community ombudsman, Community Home‐based initiative program, personal care and homemaking services, 65+, low income.
Foster Grandparent Program
1380 Greg St. Suite 212, Sparks, NV 89431; 358‐2768
Volunteers for schools, reading, and math program, including exam and evaluation for low income seniors, 55+
Senior Bridges Intensive Outpatient
2385 E. Prater Way, Suite 101, Medical Office Bldg., Northern Nevada Medical Center, Sparks, NV 89434; 356‐1279, Emergency after 4:00p.m 356‐4071 Adults 50+, outpatient treatment for anxiety, depression. Inpatient acute mental health treatment. Medicare, Medicaid, and other insurance.
Senior Community Service (Employment Program AARP)
1135 Terminal Way, Suite 102, Reno, NV 89502; 323‐2243
Employment assistance for low income seniors 55+. Title V Exempt Funds. No Charge
Senior Companion Program
1380 Greg St. Suite 212, Sparks, NV 89431; 358‐2322
Low income seniors 60+, companionship, transportation, shopping, assistance with applications. No charge.
Senior Health Care/ Financial Assistance
See “Health Care Financial Assistance.”
Washoe County Senior Services Center
1155 E. 9th St., Reno, NV 89512; 328‐2575
Senior center, adult daycare, home delivered meal program, senior law project, social service, county library, homemaker services, case management, and representative payee, ages 60+
Social Security Administration
1(800) 772‐1213
Supplemental Security Income (SSI), Social Security Disability (SSD); Social Security
Retirement (62+); call for application
Office of Veteran’s Services
1201 Terminal Way, Reno NV 89502; 1‐800‐827‐1000
VA pension and other benefit information
Veterans’ Sierra NV Health Care System
1000 Locust St. 89502; 786‐7200
Washoe County Adult Division Services
1001 E 9th St Bldg C; 328‐2700, Burial (must qualify) 784‐7301
Temporary financial Aid; no emergency assistance available; assistance with outstanding hospital bills, medical assistance clinic, boarding & group home
SERVICES
Bureau of Citizenship and Immunization Service (BCIS)
(Formerly Immigration and Naturalization Service) (INS)
1351 Corporate Blvd., Reno, NV 89502; 1‐800‐375‐5283
M‐F 8am‐ 3pm
Applications, green cards, renewal, naturalizations, travel, employment authorization, fingerprints, immigration court, re‐entry, etc.
More to Life
1963 E. Prater Way, Ste. 103, Sparks, NV, 89434; 775‐358‐1988
www.moretolifeadhc.com
Adult Day Health Center, providing group care for dependent adults during the day. For adults 18+.
Nevada Hispanic Services
3905 Neil Rd. #2, Reno, NV 89502; 826‐1818, http://nhsreno.org
Open Mon‐Fri 9am‐ 5pm, closed from 12‐1pm for lunch
Information and referral, interpretation and translation, health care education‐HIV prevention and on‐site HIV screening, support groups‐families; immigration services (sliding fee scale), all other services free, bilingual volunteers needed
Nevada Humane Society
856‐2000
Emergency boarding for pets due to domestic violence or hospitalization; no cost; must have agency referral
Northern Nevada Literacy Council
1400 Wedekind Rd., Reno, 89512; 356‐1007
Adult basic literacy, GED, ESL, reading, writing assistance for no charge. Tutoring requires a fee, call to inquire
Vital Records Office
4150 Technology Way suite 104, Carson City, NV 89706; 684‐4242
Certified copies of birth & (NV State Health Division) death records for Nevada. Call for charges
Vital Statistics Office
1001 E. 9th St. Bldg. B., Reno, NV 89512; 328‐2456
Certified copies of birth & (Washoe Co. Health District) death records for Washoe County. Call for charges.
SUBSTANCE ABUSE/ ADDICTION TREATMENT
Alanon/ Alateen
http://www.nevadaal‐anon.org/meetinglist.html, 348‐7103
Schedule of meetings, no charge
Alcoholics Anonymous
nnig.org, 355‐1151
Schedule of meetings, no charge
Community Triage Center – Reno (WestCare)
315 Record Street, Reno, NV 89502; 775‐348‐8811
Adult Males and Females 18 and older; Safe, medically supervised detoxification services; Triage services for persons with mental illness
The Life Change Center
1755 Sullivan Ln., Sparks, NV 89431; 355‐7734
6am‐ 1pm, Sat. 6am‐ 8am, daily, weekly, monthly plans
Medication assisted treatment.; Medicaid, private pay
Family Counseling Service of N. Nevada
575 E. Plumb Ln #100, Reno, NV 89502; 329‐0623
Substance abuse/ sexual abuse counseling, stopping violence, parenting classes, payee program, Medicare, Medicaid, insurance, sliding fee scale
Gamblers Anonymous Hotline
356‐8070
Referrals to mentors and supports
Healthcare for Homeless Veterans
786‐7200 ext. 1761 or ext. 1803
Substance abuse treatment, mental health treatment, assistance with residential issues, eligibility and enrollment and access to medical care
Narcotics Anonymous Hotline
sierrasagena.org or na.org, 322‐4811
meeting times/locations, no charge
Nevada Tobacco User’s Hotline
1‐888‐86‐NO‐NIC
Stop smoking medications, counseling, newsletter, $5 co‐pay for medications
North Star Treatment and Recovery Center
480 Galletti Way, Bldg. 3 & 4, Sparks, NV 89431;
Substance abuse intake, detoxification unit and transitional living, sliding fee scales, insurance. No Medicare/ Medicaid.
National Suicide Prevention Hotline
1‐800‐273‐8255
Reno Assistance Center
495 Morrill Ave, Reno, NV 89504
Substance abuse program, life skills training, job placement, emergency assistance and referrals, no charge, work therapy. Men only.
Reno‐Sparks Gospel Mission
145 W. 3rd St., Reno, NV 89501
Families and single men, women, and children; registration for women 9:00a.m., registration for men 2:00p.m., 3 free nights with breakfast and supper; shave, shower, and hygiene packs available. Free drug treatment program. Transitional housing, weekly charges.
Reno Treatment Center, Methadone Clinic
160 Hubbard Way suite A, Reno, NV 89502; 333‐5233
Mon‐ Fri 5:00a.m.‐12:30p.m., Saturday 6:00 a.m.‐8:30a.m.
Outpatient methadone treatment facility. Medicaid and private pay
Renown Behavioral Health
850 Mill St. Suite 101, Reno, NV 89502; 982‐5756
Outpatient, partial hospitalization, adults, adolescents, chemical dependency/ psychiatric services, Medicare, Medicaid, insurance, free assessments.
Ridge House
900 W. 1st St. suite 102, Reno, NV 89503; 322‐8941
Long term residential treatment program for substance abuse, specializing in ex‐felons. Outpatient counseling, substance abuse evaluations, room and board, men and women.
Sliding fee scale
Safe Harbors of Nevada
469 E. 9th St., Reno, NV, 89512; (775) 337‐6777
Sober residential facility that helps with the re‐entry of ex‐offenders and non‐offenders into society. Rehabilitation for substance abusers.
Salvation Army Rehab
1931 Sutro, Reno, NV 89502; 688‐4570 or 688‐4555
Outpatient services and drug and alcohol evaluations, 6‐month drug rehabilitation program, men only, no charge, work therapy
Step I
1015 N. Sierra St., Reno, NV 89503; 329‐9830
Transitional housing, outpatient substance abuse treatment, men only, weekly charges $140
per week & $500 per month
Step II
www.step2reno.org; 787‐9411
Residential drug treatment program, women & children only, sliding fee scale, call first
Substance Abuse Helpline
24 hours a day 1‐800‐9530, or 825‐4357
Free, confidential.
West Hills Hospital
1240 E. 9th St., Reno, NV 89512; 323‐0478
Assessment and referrals, adolescents, pediatrics, adults. Inpatient, substance abuse treatment, Medicaid to age 20, Medicare, insurance; free assessments
TRANSPORTATION
Regional Transportation Commission (RTC)
2050 Villanova Dr., Reno, NV 89502; http://rtcwashoe.com, 348‐7433
Route information and assistance
RTC Access
600 Sutro St., Reno, NV 89512; 348‐0477
Disabled only, must complete an application.
Greyhound Bus Lines
155 Stevenson St., Reno, NV 89503; 1‐800‐231‐2222
Reno Bike Project
541 East 4th St., Reno, NV 89512; 323‐4488
Open Wed‐Fri from 11am‐6pm and Sat 11am‐5pm.
Must complete 10 hrs of community service at a non profit and have the non‐profit provide a letter stating the need for a bike.
Our Mission Statement:
To assist individuals and families to meet the opportunities and challenges of a changing world.
To assist individuals and families to meet the opportunities and challenges of a changing world.